Privacy Policy

  1. Confidentiality of personal data.

 

1.1 By submitting an order from the online form for the provision of services, the user confirms that he/she accepts the terms of protection of personal data, agrees to their wording and accepts them in full.

 

1.2 The Provider is the processor of the User’s personal data in accordance with Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. The Provider undertakes to process personal data in accordance with the legal provisions, in particular in relation to the GDPR.

 

1.3 Personal data – any information about an identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to a specific identifier such as name, identification number, location data, when performing one or more specific physical, physiological, genetic, psychological, economic , social features of the identity of that person.

 

1.4 When placing an order, personal data is necessary for the successful execution of the order (name, contact). The purpose of the processing of personal data is the fulfilment of the user’s order and the exercise of the rights and obligations arising from the contractual relationship between the supplier and the user. The purpose of processing personal data is to send commercial interests and to carry out other marketing activities. The legal grounds for processing personal data are the performance of a contract in accordance with Article 6(1) GDPR, the fulfilment of a legal obligation of the controller in accordance with Article 6(1)(C) GDPR and the legitimate interests of the Provider in accordance with Article 6(1)(C) GDPR. The dominant interest of the Provider is the processing of personal data for direct marketing purposes.

 

1.5 The Provider uses the services of subcontractors, in particular postal service providers (personal data is stored in third countries) and web hosting providers to fulfil the licence agreement. The subcontractors are checked for the secure processing of personal data. The web hosting provider and the subcontractor have entered into a data processing agreement under which the subcontractor is responsible for the proper provision of physical, hardware and software resources and is therefore directly liable for the user for any leakage or breach of personal data.

 

1.6 The Supplier must retain the User’s Personal Data for the period necessary to exercise the rights and obligations arising from the contractual relationship between the Supplier and the User and to enforce claims under that contractual relationship (up to 15 years from the date of termination of the contractual relationship). After this period, the data will be deleted.

 

1.7 The User has the right to request from the Provider access to his/her personal data in accordance with Article 15 GDPR, to amend the personal data in accordance with Article 16 GDPR or to apply restrictions on data processing in accordance with Article 18 GDPR. The User has the right to erasure of personal data in accordance with Article 17 (paragraphs 1a, 1c, 1f) of the GDPR. In addition, the user has the right to object to processing in accordance with Article 21 GDPR.

 

1.8 The user has the right to lodge a complaint with the Data Protection Authority if he/she believes that his/her right to data protection has been violated.

 

1.9 The User is not obliged to provide personal data. However, the provision of personal data is a necessary requirement for the conclusion and performance of the contract and without the provision of personal data it is not possible to conclude the contract or to have it performed by the supplier.

1.10. The Provider does not automatically take individual decisions within the meaning of Article 22 GDPR.

 

1.11. Applicants for the use of the Supplier’s services by completing the contact form:

 

– 1. agree to the use of his/her personal data to receive commercial communications, advertising material, direct sales, market reviews and direct offers from the Supplier and third parties, but no more frequently than once a week, and at the same time

 

– 2. Declares that the sending of information in accordance with paragraph 1.11.1 does not constitute unsolicited advertising within the meaning of Act. 40/1995 Coll. as amended, since the user sends information in accordance with paragraph 1.11.1 in conjunction with section 7 of Act. 480/2004 Coll. clearly agrees.

 

– 3. The user undertakes to withdraw his/her consent at any time in writing to gerfanova@europe.com

 

1.12. The Provider uses so-called cookies in its presentation to improve the quality of the service, to collect anonymous data and for analytical purposes. By using the website, the user agrees to the use of this technology.

 

– Essential cookies are cookies that are required to ensure the operation of the website and internet services. No consent is required to use these cookies.

 

– Analytical and marketing cookies. Consent to the use of other cookies. Cookies that fall into this category are primarily used to anonymously track user traffic and activity on our website. This allows us to see what our customers love and improve our service.

 

  1. Rights and obligations between the supplier and the processor (processing agreement).

 

2.1 The provider is associated with the personal data of the users and is the data processor in accordance with Article 28 GDPR. The user is the provider of this data.

 

2.2 These Terms and Conditions govern the mutual rights and obligations in the processing of personal data received by the Provider from the Supplier on the basis of the license agreements in the form of consent to use the Services (hereinafter referred to as the “License Agreement”) concluded with the User on the date of creation of the order.

 

2.3 The Processor undertakes that the Supplier will process the Personal Data to the extent and for the purposes set out in Articles 2.4 – 2.7 of these Terms. The sources for the processing will be automated. The Supplier will collect, store, block and sort personal data during processing. The Provider shall not have the right to process personal data in violation of these Terms.

 

2.4 The Processor undertakes to process the User’s personal data to the following extent:

 

  1. general personal data, 2. special categories of data pursuant to Article 9 of the GDPR, which the User has received in connection with its own business.

 

2.5 The Processor undertakes to process the User’s personal data for the purpose of providing the eshop platform http: //gerfanova.eu in the form of a license agreement.

 

2.6 Personal data may only be processed at the Provider’s or its subcontractors’ workplace in accordance with Article 2.8 of these Terms and Conditions in the territory of the European Union.

2.7 The Supplier undertakes to process the User’s personal data for as long as necessary to exercise the rights and obligations arising from the contractual relationship between the Supplier and the User of the Application and from the requirements of the contractual relationship (for a period of 15 years from the date of termination of the contractual relationship).

 

2.8 The User, pursuant to Article 28 core 2 GDPR, grants permission to another subcontractor to process the data, which is the hosting provider’s application The User further grants the provider general permission to participate in further processing of personal data. The provider must inform the user in writing of any proposed changes to the adoption or replacement of additional processors and must provide the user with the opportunity to object to such changes. The processor must impose on its subcontractors the same conditions for processing users’ personal data with the same obligations to protect personal data as in these conditions.

 

2.9 The Provider undertakes to ensure that the processing of personal data is secured, in particular in the following manner:

 

  1. Personal data must be processed in accordance with the law and in accordance with the User’s instructions, i.e. to perform any actions necessary to provide the https://gerfanova.eu platform through license agreements.

 

  1. The Provider undertakes to ensure the technical and organizational protection of the personal data processed in such a way as to prevent unauthorized or accidental access to the data, its alteration, destruction or loss, unauthorized transmission, other unauthorized processing and further misuse.

 

  1. The technical and organisational measures taken should be appropriate to the level of risk. The provider shall ensure the continued confidentiality, integrity, availability and stability of processing systems and services and shall immediately restore the availability of and access to personal data in the event of physical or technical incidents.

 

  1. The Provider hereby declares that the protection of Personal Data is subject to the Provider’s internal security policy.

 

  1. Personal Data will only be made available to authorised persons and subcontractors in accordance with Article 2.8 of these Terms and Conditions.

 

  1. Authorised persons of the Provider who process personal data under these conditions are obliged to maintain confidentiality regarding personal data and security measures, the disclosure of which may compromise their security.

 

  1. The Provider shall assist the User through appropriate technical and organizational measures, where possible, in fulfilling the User’s right to protection of personal data covered by the GDPR; as well as ensuring compliance with the obligations under Articles 32-36 of the GDPR, taking into account the nature of the processing of information held by the Provider.

 

  1. Upon termination of the provision of services related to processing pursuant to Article 2.7 of these Terms, the Provider shall delete all personal data or return it to the User, unless it is obliged to retain the personal data pursuant to a specific law.

 

  1. The Provider shall provide the User with all information necessary to comply with its obligations under this GDPR Agreement, shall allow for auditing.

 

2.10. The User undertakes to promptly report any facts of which it is aware that could adversely affect the proper and timely performance of its obligations under these Terms and to provide the Provider with the necessary materials to comply with these Terms.

 

III. Final provisions

 

3.1 These Conditions shall expire on the expiry of the period set out in clause 1.6 and clause 2.7 of these Conditions.

 

3.2 The User agrees to these Terms by ticking the consent box when submitting to the online form. By signing the consent, the User indicates that he/she has read, agrees to and fully accepts these Terms.

 

3.3 The Provider has the right to change these terms and conditions. The Supplier shall publish the new version of the Terms and Conditions on its website without undue delay. shall send the new version to the User’s e-mail address.

 

3.4 The Supplier’s contact details for enquiries regarding these Terms: +420775458480 gerfanova@europe.com

 

3.5 Relationships not directly governed by these Terms and Conditions are governed by the GDPR and Czech law, in particular Act No. 89/2012 Coll., the Civil Code, as amended.

 

These terms and conditions come into force on 26.02.2023

 

 

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